FAQ 常見問題
About workshop
關於工作坊
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First, go to the Menuand select the type of workshop you want to join.
Alternatively, you can choose your desired product style from the following workshop categories:
18K Gold/Platinum Wedding Ring|Diamond Ring|
Pure Tin Sake Cup Forging | Brass Homeware |Brass Clock|Tin Plate
Or, select your desired workshop type from the special collections page:
Please click here to register, select the desired workshop, browse available dates, fill in the registration form, and carefully read the registration guidelines.
The system will send an email your registration. Please follow the instructions in the email to complete the payment as confirmation of your booking. All workshops in this studio require a deposit to secure your time slot.
The remaining balance of the class fee can be paid on the spot after the workshop. You may also choose to pay the full amount in advance through the registration system.
If you encounter any difficulties during the registration process, please feel free to contact us.
For ease of communication and record-keeping, please provide your WhatsApp number. If it is not a Hong Kong number, please specify the country code. Otherwise, your inquiry may be delayed.
Note: Workshops on weekend, Sunday, and public holiday may fill up quickly. It is recommended to register 2 to 3 weeks in advance.
請按這裡報名,選取所需的工作坊,瀏覽可報名日期、填寫報名表格及細心閱讀報名須知。
完成後,系統將發送電郵,請按電郵指示完成付款,作為訂座確認。本工作室所有workshop均需要繳付訂金,以正式留位。
課堂費用餘款可於課堂完成後即席支付。報名系統內亦可選擇課堂前全額支付費用。
如果在報名過程有任何疑難,歡迎與我們聯絡。
為方便聯繫及記錄,請你提供WhatsApp號碼。如非香港號碼,請註明區號。否則閣下查詢有機會延誤。
備註:周末、周日及公眾假期workshop可能較早滿座,建議提早兩至三星期報名
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You can check the latest available workshop time slots on the Reservation Form.
Note: Workshops on weekend and public holiday workshops may fill up quickly, so it is recommended to register 2-3 weeks in advance.
Our studio is closed on Mondays.
Silver Rings | Silver Bracelets | 18K or Platinum Wedding Rings | 2073 City Decay | Mokume Gane | Driftwood:
Tuesday to Sunday
12 PM–3 PM or 4 PM–7 PM
Tuesday to Friday
12 PM–3 PM and 4 PM–7 PM*(Duration: Approx. 6 hours, split into two sessions with a 1-hour lunch break)*
Tuesday to Sunday
4 PM–7 PM*
(Duration: Approx. 3 hours)*
Brass Homeware | Pure Tin Plate| Lucky Cat Stand (1.5hours)| Pure Tin Sake Cup :
Tuesday to Sunday
1 PM–3 PM or 4 PM–6 PM*(Duration: Approx. 2 hours)*
在 報名表 日程可以查詢最新可供預約的工作坊時段。
備註:周末、周日及公眾假期workshop可能較早滿座,建議提早兩至三星期報名。
本工作室逢星期一休息。
純銀戒指|純銀手鐲 |18k或鉑金婚戒 |2073 City Decay|木目金|漂流木:
周二至周日
12-3pm 或 4-7pm求婚鑽戒:
周二至周五
12-3pm 及 4-7pm
(全程約6小時,上下午各一節,中午1小時休息)鍛敲錫杯:
周二至周日
4-7pm
(全程約3小時)純錫器物|黃銅器物|招財貓座檯架(1.5小時)|純錫清酒杯:
周二至周日
1-3pm 或 4-6pm
(全程約2小時) -
[Bracelet or Ring Workshop]
The workshop accommodates a maximum of two people per group, with each group separated by bamboo curtain during the class. For group registrations, arrangements will be made to pair participants in groups of two and nearby seats will be assigned whenever possible.
[Metalware Workshop]
The class consists of 2-4 participants per session. If you register as an individual you may be grouped with other customers in the same class. The actual arrangement will depend on the situation.
【手鐲或戒指工作坊】
工作坊最多兩人一組,每組客人都以竹簾隔開上課。群體報名會盡量安排二人一組、鄰近座位上課,視乎情況而定。
【器物工作坊】
課堂2-4人一班,如果只有單人報名並製作單件器物,需要與其他顧客併班上課,實際安排視乎情況而定。
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As soon as you know you are unable to attend the class as scheduled, please notify us via WhatsApp at +852 52818395as soon as possible.
If you notify us at least 4 days in advance, rescheduling is free of charge. For rescheduling requests made with less than 4 days' notice, a rescheduling fee of HK$400 will be charged per request. Deposits are non-refundable.
If you are late by more than 30 minutes, the class will be automatically canceled, and you will need to pay the rescheduling fee to book a new class time.
For no-shows, the deposit will be forfeited without exception.
一旦你知道不能如期上課,請儘快在Whatsapp +852 52818395 通知我們。
課堂前最少4日或以上通知,可免費改期。少於4日通知改期,改期費為每次HK$400。訂金不設退款。
遲到超過30分鐘會直接取消課堂。你需要付改期費更改上課時間。
缺席者將直接沒收訂金。
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Generally, please inform us of your chosen design at least 3 day before the class begins. For some designs, we require at least 7-10 days’ notice to prepare the materials and arrange the instructor in advance.
The class duration does not include time for selecting designs on-site.
If you wish to view the designs and materials in person before making a decision, you are welcome to visit our studio in Central, Gough Street, during the following hours:
Tuesday to Sunday
1:00 PM - 2:30 PM or
4:00 PM - 7:00 PM
(Closed on Mondays).
一般而言請在課堂開始前最少3日通知我們你所選的款式,部分款式最少提前7-10日通知,以便我們預先為你準備材料及安排導師。
課堂所需時間並未包括現場選款的時間。
如果你想先參觀實物再選款,歡迎在以下時間親臨中環閣麟街工作室:
周二至周日
1:00pm-2:30pm 或
4:00pm-7:00pm
(逢周一休息) -
Guests with reservations please arrive on time according to the scheduled class time.
The class will start promptly as scheduled, and no extra time will be provided for late arrivals. If participants are unable to complete their work within the designated class time due to being late, an overtime fee will be charged after the original end time: HK$100 for every 15 minutes (any portion of 15 minutes will be rounded up).
If you are more than 30 minutes late, the class will be cancelled automatically. You will need to reschedule and pay the rescheduling fee of HK$400 on the original workshop day.
已訂位客人敬請按課堂時間準時到達。
課堂會於準時開始,遲到者不設補時。如參加者因遲到而無法在指定課堂時間內完成作品,將會於原定完結時間後收取超時費用:每15分鐘 HK$100 (不足15分鐘亦當15分鐘計算)。
遲到超過30分鐘會直接取消課堂,請另約日期及支付即日改期費用HK$400
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The photo service is a free offering we provide to our customers. Currently, this free photo service is only available for bracelet or ring workshops.
During the workshop, instructor will casually take photos of participants capturing the process of the workshop. Please understand that photo processing takes time, and photos will not be provided on the same day, nor will all photos be shared. We will select approximately 10 photos and send a Google link to the email address provided by you during registration 2-3 weeks after the workshop.
Please note:
The photo service is complimentary, with no additional charges. In the unfortunate event of memory card or camera equipment issues causing photo loss, we will not be able to provide any compensation. You are welcome to bring your own camera and ask instructor for help with taking photos.Each group of customers will receive one free instant photo at the end of the workshop. If you want any additional instant photos, there will be a charge of HK$30 per photo sheet. You are also welcome to bring your own camera and photo paper, and we’ll gladly help you capture these precious moments free of charge.
Photos taken by the studio are copyrighted and owned by Playback Concept. Under our Privacy Policy, these photos may be used on our studio's social media platforms (e.g. Instagram posts or stories), website, or other related business purposes.
If you do not want the photo-taking service or do not wish to have your photos published on social platforms, please notify us before or on the day of the workshop.
拍照服務是我們免費附送給顧客的小小心意。目前只有手鈪或戒指workshop提供免費拍照服務,敬請留意。
課程期間,導師會為客人隨意拍攝參與工作坊的過程。請體諒處理需時,相片不會即日及不會全部發放,我們會篩選出大約10張相片,在課後2-3星期經報名電話發回 Google 連結給客人。
請注意:課堂拍照為附送服務,並無額外收費,如不幸因記憶卡或攝影器材問題而遺失相片,恕無法作出任何賠償。如有疑慮,客人亦歡迎自行攜帶相機,請導師幫忙拍照。
每組客人課堂完成後會獲送一張免費即影即有照片。如需要額外照片,每張相紙會收取HK$30費用。歡迎自攜相機及相紙,我們樂意無償協助你拍下珍貴一刻。
本工作室所拍的照片版權屬於Playback Concept擁有,有機會在遵循 私隱條款 下使用於本工作室的社交平台(例如instagram帖文、限時動態)、網站及相關業務用途上。
如果你不需攝影服務、或不希望我們在社交平台等發布你的照片,請在課堂前或當日通知我們。
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Our Cochrane Street studio is a pet-friendly space, and we welcome guests attending the Jewellery Workshop to bring their beloved pets along. Each time slot has a pet limit. Click here to view the details and guidelines for our pet-friendly space.
我們是寵物友善空間,歡迎參加 首飾工作坊 的客人帶同心愛的毛孩一起參加工作坊,每個時段均有寵物限額,請按此瀏覽寵物友善空間的細則及詳情。
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No worries, we provide an animal-free space to ensure you can comfortably attend the workshop.
If you are afraid of pets or allergic to animals, please select the relevant option on the registration form so we can arrange proper seating for you in advance.
不必擔心,我們提供無動物空間讓你安心參加工作坊。
如果你害怕毛孩或對動物過敏,請在報名表格剔選相關選項,以便我們為你預先作出座位安排。
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Man Yee Building Car Park
Central Centre Car Park
Cheung Kong Center
IFC International Finance Centre Tower 2
Hong Kong Station Car Park
Parking spaces in the Central business district are often very full. It is recommended to arrive in the Central area 45-60 minutes early to find parking.
(The above is for reference only.)
萬宜大廈停車場
中環中心停車場
長江集團中心
IFC國際金融中心二期
香港站停車場
中環商業區停車場非常滿座,建議提早 45-60分鐘 抵達中環一帶泊車。
(以上只供參考)
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About online shopping
關於購買產品
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If you wish to view the actual products, you are welcome to visit our Central Cochrane Street Studio during the following hours:
Tuesday to Sunday (Closed on Mondays)
1:00 PM - 2:30 PM or
5:00 PM - 7:00 PM
如果你想參觀實物,歡迎在以下時間親臨中環閣麟街工作室:
周二至周日(逢周一休息)
1:00pm-2:30pm 或
5:00pm-7:00pm
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Yes, we offer worldwide shipping. Click here to learn more about shipping fees and related details.
可以,我們的海外運送地區涵蓋全球各地,可以按此了解運費及相關詳情。
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Currently, Playback offers the following materials:
Jewellery: Mainly sterling silver, copper, 18K gold, platinum, and Mokume Gane.
Metalware: Mainly tin, silver, brass, and aluminum alloy.
Each material has its own strengths and weaknesses. You can visit the "Materials Introduction" page to learn more and find the material that best suits you.
Playback目前產品材質包括
一)首飾主要是純銀、紅銅、18K金、鉑金、木目金
二)器物主要是錫、銀、黃銅、鋁合金
各種物質有不同的長短處,你可以在「材質介紹」頁面了解更多,找出最適合自己的物料。
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100% pure tin plates do not contain lead, making them a safe material for tableware as they won't cause poisoning.
However, if the tin plate is adorned with gold leaf, it is not suitable for use as tableware. If you have any doubts, please consult the instructor during workshop.
Brass generally contains trace amounts of lead (less than 3%), so brass is not suitable for use as tableware and is better suited for everyday household items.
100%純錫碟因為不含鉛,因此使用錫器不會令人中毒,是一種安全的食器物料。
但是,如錫碟有加上金箔,則不適合用作食器用途。如有疑問,可在製作時向導師查詢清楚。
黃銅一般含有低於3%的微量鉛,因此黃銅不宜作為食器,宜作日常生活用品。